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GDPR regulation: finding innovation through regulation

As the General Data Protection Regulation (GDPR) deadline approaches, our new infographic explores the opportunity to be found in regulation.

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New Insurance Whitepaper: Use GDPR to Strengthen Customer Relationships

Learn how your business can use GDPR as an opportunity to rethink customer data management and create trust, loyalty and stronger customer relationships to leapfrog your competition in our new whitepaper.

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What does the Future hold for Housing Associations?

Inside Housing and Hitachi Solutions brought together sector leaders to discuss what kind of future housing associations should be planning for.

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How to Achieve Faster, Better Returns by Driving Value for Clients and Fee Earners

We spoke to John Brearton, senior consultant to the legal sector at Hitachi Solutions Europe, about the steps law firms can take to improve their sales.

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Webinar: Meeting Customer Expectations

Hitachi Solutions, Microsoft and The Insurance Network will co-host a 45-minute webinar at 13:00 on Tuesday 16th May.jason-campbell.jpg

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Retail Pulse

Last year, Hitachi Solutions launched a white paper series in partnership with Essential Retail, Microsoft and leading retailers: Cutting Customer Irritation & Maintaining Authenticity.jinna-mistry.jpg

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Financial Services and Mental Health TechSprint

On 14-15 March 2017, the One Hitachi family joined the FCA TechSprint in partnership with PwC and the Money and Mental Health Policy Institute. The theme was mental health.

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Enabling Business Agility in the Countdown to Brexit

In partnership with Director Magazine, Hitachi Solutions and Microsoft gathered business leaders from some of the UK’s leading professional services organisations: Buro Happold, BDO, Bite Communications, BCMS, Buzzacott, Areen Design Services, The Risk Advisory Group and Hays UK & Ireland, to discuss the potential challenges of Brexit.

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Cutting Customer Irritation

Hitachi Solutions and Essential Retail hosted a round-table discussion with some of the UK’s largest retailers: including Tesco, Carpetright, Dune Group and Blackwell’s. The event looked at the increasing challenges around how to put customers first and optimise their shopping experience – both on and offline.jinna-mistry.jpg

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Why is Customer Engagement in Insurance so important?

Daryl Henwood, CRM Industry Lead for Financial Services at Hitachi Solutions Europe, presents highlights from the latest in our series of breakfast briefings with The Insurance Network. The topic: Why is Customer Engagement in Insurance so important?

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The perfect Dynamics 365 solution for Professional Services (Part 2)

We’ve combined our years of industry experience and Dynamics 365 expertise, with critical user insight from our existing clients, and developed a new cloud-based ERP solution, for mid and large scale professional services firms.

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Digital Disruption in Retail

Consumer expectations have risen dramatically over the last few years. The “now generation” demands easier comparisons, faster customer service and quicker delivery of their purchases. Only retailers that adapt their services to meet ever-evolving consumer needs, and deliver the seamless omni-channel journey that customers have come to expect, will be…