Essential Retail Talks to Chris Huntingford, Hitachi Solutions
We’re delighted to share an interview between Ben Sillitoe, editor of Essential Retail and Chris Huntingford, CRM Consultant at Hitachi Solutions. Chris talks about how retail customer journeys are changing and how to use technology to achieve a single customer view.
Microsoft Dynamics CRM, can help retailers centralise the consumer, personalise their interactions and optimise the customer experience — both on and offline.
Watch the video below to find out more.
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